User Experience and Engineering
are Reshaping Doctor Visits
Bringing AR into doctors' offices is closer than you think. With Apple's new release, I teamed up with Anthony Cortez to imagine the future of patient visits and how today's offices will transition into the offices of tomorrow.
Mapping out office user flows.
I conducted research on how the office operated and visited it to understand its purpose and the intentions of those there. This included patients, caregivers, nurses, doctors, salespeople, cleaning staff, and IT personnel.
Situation: Doctor's patient rooms are crowded with various equipment, making the space small and cluttered, impacting the patient experience and the efficiency of medical consultations.
Task: The goal was to refine the room layout and the process of discussing blood results, a common task for nurses and doctors, to improve the overall experience and efficiency in the doctor's office.
Action: We explored the use of the Apple Vision Pro AR headset as a tool for discussing blood results more interactively and efficiently. Collaborating with 3D visualizers and lighting specialists, we reimagined a less cluttered doctor's office. Interviews were conducted with doctors and nurses in different settings to understand their needs and constraints, focusing on enhancing in-person consultations rather than telemedicine.
Result: The innovative solution of using AR headsets for accessing and discussing patient information not only promised to save time but also increased privacy and efficiency. It was estimated that this approach could save over 4 minutes per visit, potentially saving a small practice over $100,000 annually by improving the workflow for doctors and nurses.
